Shipping, Return and Refund Policy

Shipping

Return and Refund Policy

We accept the return of items up to 30 days from the item’s arrival to the customer.

The customer will pay the shipping costs of the item back to our warehouses.

We will refund fully, undamaged and unused products in their original packaging. We will withhold a fee of 20% from the total amount of the order due to a cancellation fee of the credit clearing company and shipping cost.

In case a customer is asking to cancel an order (before the product is shipped to him/her/them or after it’s delivered and shipped back to the warehouses), a fee of 20% will be deducted from the total amount of the order due to a cancellation fee of the credit clearing company.

Contact & Returns Info

Please contact us at info@pinhole.store

Our warehouse’s address for returns is 9532 Spring Blush Ave, LAs Vegas, NV, 89148.

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